Maybe you should upgrade your own house. Could be faulty work by your contractor. Seems to me, SRE is pretty quick when the storms come thru. If you are way out in the boonies, remember that their focus is to get as many people back up as quickly as possible. Therefore a line connecting service to 10 homes will be fixed prior to a line that goes to 1 or 2 houses.
I just want the same benefits as the do nothing board, family covered insurance, free family vacations, paid nod your head meetings. what a waste of my $$$$. this my friends is the good ole boy system at its best.